Terms & Conditions (the small print)

Responsibilities

Guddlebusters will take reasonable endeavours to provide advice and encouragement in the domestic management and organisation process.  Guddlebusters accept no responsibility for the actions the client takes on the basis of advice or encouragement, or their consequences, either at the time or at any later date following engagement or consultation.

Guddlebusters will take reasonable endeavours to handle items with care.  In the case of accidental damage or loss, howsoever caused, the client accepts that Guddlebusters cannot be held liable for any losses or damages during the period of engagement.

With regard to the de-cluttering process, it is the client's responsibility for either keeping or letting go of any items.  Guddlebusters are not valuers of art or other items of special value or rarity.  Clients are advised to seek their own valuations of any items.

Fees

Our fees start at £25 per hour per Guddlebuster.  Please note:

  • Administration, de-cluttering and home organisation sessions are a minimum of 3 hours.
  • Weekends and Bank Holidays are charged at an additional £5 per hour
  • We aim to keep travel costs to a minimum.  Costs for travel up to 30 minutes each way (1 hour in total) are included in the session price.  Any travel that exceeds one hour will be charged at approximately 50% of the standard hourly rate.
  • Any items sourced and supplied at the client's request will be charged at cost and in addition to the above fees.
  • Some jobs lasting longer than a day may involve further expenses in addition to our service and travel charges.  Such further expenses will not be incurred without the prior approval of the customer.  Examples of such further expenses include, but are not limited to, accommodation and subsistence.
  • If you engage us to work at a particular location where access is restricted, we reserve the right to charge for the resultant lost time and our expenses.
Payment Terms

The charges for our services and travel costs will be levied at the agreed price following a telephone conversation or consultation.  Payment is requested at the end of each session for the services and products provided.  Payment is accepted by cash, cheque or BACS payment. 

Cancellation

Cancellations are sometimes unavoidable.  However, the client agrees that if they cancel an appointment giving less than three working days' notice this may, at the discretion of Guddlebusters, result in a charge for any costs incurred.  The cancellation charge may be up to 50% of the agreed session value, payable in full within 14 days of the original scheduled appointment.  At our discretion, we may agree to credit this payment against your account if the work is re-scheduled to start within three months of such cancellation.

Confidentiality

Guddlebusters provide a personal and confidential service.  Client details will not be disclosed to any third party without your written consent.  Any testimonial, comment or photography provided by clients is reproduced with the knowledge and consent of the client concerned.

Privacy
We take your privacy seriously. Please see our Privacy Policy.

Intellectual Rights

Our logo was designed by Aly Mathers and as a courtesy to him (and us), please do not copy either our logo or webtext without receiving written permission from Guddlebusters.

 

 

 

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